Course Information

4-week online course, starting May 15th, 2013.

There will always be a need to monitor the progress of the services your organization offers and to measure the outcomes of your program. This practical course will present participants with a number of real life cases where organizations have been able to improve their services as a result of monitoring and evaluating their programs in a systematic way.  The course will also provide participants with practical tools they can apply in their work place.


  1. Understanding underlying causes of the problem your program is addressing
  2. Understanding how your program works: Program Theory
  3. Program Monitoring: are you reaching your target audience? what changes is your program producing?
  4. Using data to make changes to your program and to communicate with stakeholders

Course objectives

By taking this course participants will further develop the following skills:

  1. Identify and develop your program’s Theory of Change
  2. Make timely decisions from gathered data
  3. Determine your program’s effectiveness
  4. Provide compelling data for donors and investors


By the end of the course participants will have:

  1. Designed a Problem Tree Analysis of their program
  2. Created a logic model of their program
  3. Created monitoring tools appropriate for their program
  4. Practiced communicating findings to decision makers


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