Monitoring & Evaluation Fundamentals:

Measuring Outcomes & Impact

5-week online course
Start Date: March 18, 2025

Monitoring & Evaluation Fundamentals:

Measuring Outcomes & Impact  

5-week online course
Start Date: August 16, 2022

There is always a need to monitor the progress of the services your organization offers and to measure the outcomes and impact of your program.

Are you serving the public you intended to serve? Are you reaching all the people you are targeting? Are you offering services in the quantity and quality you had anticipated?  These are some of the questions you will learn to ask in this course and find ways to answer at your own work place.

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There is always a need to monitor the progress of the services your organization offers and to measure the outcomes and impact of your program.

Are you serving the public you intended to serve? Are you reaching all the people you are targeting? Are you offering services in the quantity and quality you had anticipated?  These are some of the questions you will learn to ask in this course and find ways to answer at your own work place.

Who should take this Outcomes and Impact course?

This certificate course is designed for, but not restricted to:

o Nonprofit leaders and Social Entrepreneurs
o Business executives
o Public sector
o Individuals interested in international development
o Academics interested in measuring their program’s processes and outcomes
o People working in Corporate Social Responsibility departments

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Flexible schedule and compelling content

With an average of 4-8 hours of work per week, this online course is made for your busy schedule: It includes videos, live webinars, articles, and forums for discussions.

Course Format

This is an online course. Each week, a new module opens that includes videos, articles, and forums for discussions that can be completed offline at a convenient time for the participant.

The course also includes live sessions, which are not mandatory but highly recommended for creating connections with other participants and digging into course materials. Live session times are announced approximately one week before the course begins, as we do our best to take into account the time zones present in each class when we decide on session times.

What to expect: Course skills and Benefits

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Theory of Change

Identify and develop your program’s Theory of Change.

Certificate

You’ll get a certificate from the Centre for Executive Education within the United Nations established University for Peace.

Effective Decision Making

Make timely decisions from gathered data.

Personalized Feedback

Close communication with your course facilitator to gain crucial, personalized feedback.

Program Analysis

Determine your program’s effectiveness.

Dynamic Learning

You’ll get an engaging, dynamic experience that allows you to connect and learn by doing.

Data Compiling

Provide compelling data for donors and investors.

International Network

Deep relationships with a tight-knit, international network of alumni.

This course counts as part of the Diploma in Social Innovation or Global Leadership Diploma.

  • Week 1: Understanding how your program works
  • Week 2: Writing SMART objectives and indicators
  • Week 3: Program Monitoring: Are you reaching your target audience?
  • Week 4: Data collection, analysis, and interpretation
  • Week 5: Using data to make changes to your program and to communicate with stakeholders

The final assignment is a portfolio that includes all the tools learned during the course.

** This course is a great follow up for Entrepreneurship, Innovation, and Social Change.**

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"Gathering data can be a daunting task to any organization, but the fruits of systematizing information, knowing your impact, and adjusting programs according to facts is an absolutely powerful and necessary tool. This course breaks measurement down to fundamental and will help you organize and choose where to focus on creating informed approaches towards change." Patricia Perez Muskus
miguel tello
Miguel Tello co-facilitates the Monitoring & Evaluation Fundamentals: Measuring Outcomes & Impact course. He also facilitates the Positive Leadership workshop and offers onsite workshops on Circles and Restorative Justice. Miguel is the Executive Director of the Strachan Foundation, a family foundation that supports education and health projects throughout Central America. Miguel is also an Adjunct Professor for the International Institute for Restorative Practices, a graduate school in Pennsylvania.
He is a certified executive coach through INCAE, a business school in Costa Rica, and a certified Forest Therapy Guide with the Association of Nature Forest Therapy Guides and Programs. He offers restorative practices training and consulting to a variety of NGOs, schools, churches, and criminal justice professionals in Central America. He holds master’s degrees in public administration and international studies from the University of Washington in Seattle. Miguel is originally from Mexico. He currently lives in Costa Rica with his wife and two sons.
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Jessica Hinshaw, co-facilitates the Monitoring & Evaluation Fundamentals: Measuring Outcomes & Impact course. She received her Masters in Public Health (specializing in Global Health) from Vanderbilt University and is a current doctoral student in the Human and Organizational Learning program at the George Washington University.

Jessica has worked professionally as a Monitoring and Evaluation and Global Health Education specialist in Nicaragua and the United States, focusing on community-based organizations and community-based participatory research. She is currently the co-chair of the Community-Based Primary Health Care working group of the American Public Health Association.

This is a 5-week online course scheduled to begin in March 18, 2025. This course runs two times a year, so if this isn’t the right date for you, ask us about future offerings at centre@upeace.org.

The course is designed with a flexible schedule to accommodate working professionals and includes personalized feedback from your instructor.

$650 tuition rate for the 5-week online course. A certificate is awarded upon completion by the Centre for Executive Education at the University for Peace, established by the General Assembly of the United Nations.

Have a question? Contact us at centre@upeace.org with inquiries or to set up a phone call, or visit our Frequently Asked Questions section.

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