Skills for Effective Negotiations

4-Week Online Course

Start Date: May 4, 2020

The Skills for Effective Negotiations course aims to provide participants with the skills needed to be effective and successful communicators through mediation and negotiation, both in their careers and individual lives.

Mediation, negotiation and conflict resolution are skills used in international development, corporate settings and in personal relationships on a daily basis. People who are talented in these abilities have an edge in their personal and professional lives.

Effective Negotiations

During this interactive online course, we will study and explore negotiation theory, conflict resolution skills and mediation practices. We will be looking particularly at strategies and tactics for negotiation, negotiation across cultures, basics of conflict analysis and resolution, and other specific mediation situations. This course is designed to provide participants with knowledge and skills that will allow them to become a more effective negotiator.

The course is an online course, including videos, live webinars, articles and forums for discussions. Please visit our Frequently Asked Questions section for more information.

The course will cover the following topic areas:

  1. Pre-Negotiation: The Game Before The Game
  2. Planning for Negotiation: Positions, Interests, BATNAs
  3. Negotiation Strategies and Tactics
  4. Cross-Cultural Negotiation
  5. Assisted Negotiations: Mediation
  6. Online Negotiations

By the end of this course, you will have:

  • An understanding of the concepts of negotiation;
  • Knowledge on what needs to occur in the pre-negotiation and planning phases for a successful negotiation;
  • The capacity to conduct interest-based negotiations;
  • Tools on how to analyze a conflict as a mediator;
  • Experience reflecting on parties’ strengths and weaknesses in a negotiation.

This is a 4-week online course starting May 4, 2020.

$595 tuition rate. A certificate is awarded upon completion by the Centre for Executive Education at the University for Peace, established by the General Assembly of the United Nations.

Enroll with someone else and each will receive a 15% discount.

Have a question? Contact us at , or visit our Frequently Asked Questions section.


Meltem Ersoy is currently an adjunct faculty at Okan University. She has taught classes on Conflict Resolution Practice, International Conflicts and Conflict Resolution, American Foreign Policy, Modernization and Problems and Issues in Turkey Politics at Sabancı University, Okan University and Boğaziçi University. Her academic work specializes in Turkish politics, transformation of political parties, political Islam and conflict resolution. She received her PhD in Political Science from George Mason University with her dissertation entitled “Political Crisis and Party Transformation”. Meltem coordinated the Contemporary Turkey at a Glance II Conference and co-edited the publication under the same title. She worked as a project manager for the Political Party and Electoral System Reform in Turkey, coordinated the Strengthening the System of Checks and Balances in Turkey through Constitutional Reform project and co-organized the Young Turkey Young America Program at Istanbul Policy Center. Meltem is a freelance writer on literature, and a blogger.

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