Skills for Effective Negotiations


Course Information – Online

Start date: Monday, September 24, 2018
4-week online course

Mediation, negotiation and conflict resolution are skills used in international development, corporate settings and in personal relationships on a daily basis. People who are talented in these abilities have an edge in their personal and professional lives. This course aims to provide participants with the skills needed to be effective and successful communicators through mediation and negotiation, both in their careers and individual lives.

During this interactive online course, we will study and explore negotiation theory, conflict resolution skills and mediation practices. We will be looking particularly at strategies and tactics for negotiation, negotiation across cultures, basics of conflict analysis and resolution, and other specific mediation situations. This course is designed to provide participants with knowledge and skills that will allow them to become a more effective negotiator.


To apply to this online course, please fill out our online application (click here).


It will cover the following topic areas:

  1. Pre-Negotiation: The Game Before The Game
  2. Planning for Negotiation: Positions, Interests, BATNAs
  3. Negotiation Strategies and Tactics
  4. Cross-Cultural Negotiation
  5. Assisted Negotiations: Mediation
  6. Online Negoti@tions

By the end of this course, you will have:

  • The capacity to understand the concepts of negotiation;
  • A good understanding of what needs to occur in the pre-negotiation and planning phases for a successful negotiation;
  • The ability to conduct interest-based negotiations;
  • A good understanding of how to analyze a conflict as a mediator;
  • Experience reflecting on each parties’ strengths and weaknesses in a negotiation.
Course Instructor

Meltem Ersoy is currently an adjunct faculty at Okan University. She has taught classes on Conflict Resolution Practice, International Conflicts and Conflict Resolution, American Foreign Policy, Modernization and Problems and Issues in Turkey Politics at Sabancı University, Okan University and Boğaziçi University. Her academic work specializes in Turkish politics, transformation of political parties, political Islam and conflict resolution. She received her PhD in Political Science from George Mason University with her dissertation entitled “Political Crisis and Party Transformation”. Meltem coordinated the Contemporary Turkey at a Glance II Conference and co-edited the publication under the same title. She worked as a project manager for the Political Party and Electoral System Reform in Turkey, coordinated the Strengthening the System of Checks and Balances in Turkey through a Constitutional Reform project and co-organized the Young Turkey Young America Program at the Istanbul Policy Center. Meltem is a freelance writer on literature, and a blogger.

Course Cost

$595 tuition rate. A United Nations-established University for Peace certificate from the Centre for Executive Education awarded upon completion of the course.
Enroll with someone else and each will receive a 15% discount.

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