Skills for Effective Negotiations


Course Information

4-week online courses
Start dates: September 24, 2018

Mediation, negotiation and conflict resolution are skills used in international development, corporate settings and in personal relationships on a daily basis. People who are talented in these abilities have an edge in their personal and professional lives. This course aims to provide participants with the skills needed to be effective and successful communicators through mediation and negotiation both in their careers and individual lives.

During this interactive online course, we will study and explore negotiation theory, conflict resolution skills and mediation practices. We will be looking particularly at strategies and tactics for negotiation, negotiation across cultures, basics of conflict analysis and resolution, and other specific mediation situations. This course is designed to provide participants with knowledge and skills that will allow them to become a more effective negotiator.


To apply to this online course, please fill out our online application (click here).


It will cover the following topic areas:

  1. Pre-Negotiation: The Game Before The Game
  2. Planning for Negotiation: Positions, Interests, BATNAs
  3. Negotiation Strategies and Tactics
  4. Cross-Cultural Negotiation
  5. Assisted Negotiations: Mediation
  6. Online Negoti@tions

By the end of this course, you will have:

  • Be able to understand the concepts of negotiation
  • Have a good understanding of what needs to occur in the pre-negotiation and planning phases for a successful negotiation
  • Be able to conduct interest-based negotiations
  • Have a good understanding of how to analyze a conflict as a mediator
  • Have reflected on their strengths and weaknesses in a negotiation
Course Instructor

Alex Balas head photo

Alexandru Balas is an Assistant Professor of International Studies at SUNY Cortland. He received his PhD in Political Science from the University of Illinois, Urbana-Champaign and his MA in Conflict Analysis and Resolution from Sabanci University. .He was a United Nations Spokesperson for the Millennium Development Goals (2006-2008) and a Delegate to the United Nations’ 61st General Assembly (2006-2007). Dr. Balas’ teaching and research interests focus on issues of historical international negotiations, conflict resolution, peace studies, European politics, and international organizations. He received a European Union Erasmus+ Jean Monnet Module Grant for 2015-2018 to develop an inter-disciplinary, team taught course on Introduction to the European Union at SUNY Cortland.

Course Cost

$495 tuition rate. United Nations mandated University for Peace’s Centre for Executive Education certificate awarded upon completion of the course.
Enroll with someone else and each will receive a 15% discount.

Have a question? Contact us at , or visit our Frequently Asked Questions section.

Stay Connected

Not sure you’re ready to apply? Interested in staying connected with the UPEACE Centre for Executive Education? Receive free e-newsletters, updates, videos, sample readings and materials by joining the Centre’s email list (click here) or liking our Facebook page at UPEACECentre.  You may also contact us at